Home    Products    Services & Solutions     BPO     About us    Contact us   Support    News&Events
 
China
India
Sinapore 
Dubai
U.S.A
Thailand
Support   Customer Support
SUPPORT
Customer Support

  What do you need for an effective helpdesk system?

   You may have looked all over to find the right helpdesk and support solution

  HelpDesk gives you instant remote connectivity to any Windows based system in seconds.
  The remote installer automatically installs, configures, launches and connects the remote        computer to the support computer even if it is behind a firewall..
   Help Desk Kitsoft has been completely redesigned with more features than ever.
  A smooth and easy-to-setup Customer Helpdesk system running on your website.
  The features are not over complicated, sufficient and easy for you to understand.
   You can customize what you need with full technical assistance.
   Not only that, you need additional applications to work with the Customer Helpdesk.
----------------------------------------------------------------------------------------------------------------------

  Kitsoft Customer Helpdesk provides you with intuitive features

  The unlimited version can now be set up with up to 5 connection options.
  Front-end that is easy to integrate with your existing web design pages.
  Helpdesk form with support details and allow file upload.
  Allow you to view message history and reply support tickets with canned messages.
  Able to manage departments and create support users to handle customer tickets.
  Integrate with FAQ Support as knowledgebase for your customers.